Shipping Information

Packaging

We gift wrap all purchases free of charge. If your purchase is for a special occasion, leave your personal message in the notes section at checkout & we'll put your message on a beautiful gift card.

New Zealand & Australia

Free shipping within NZ for all orders over $80

$6 flat shipping rate for all orders under $8  including rural addresses.

To Australia, we offer a flat $12 shipping rate for un-tracked items or $25 for tracked.

A few things to note:

  • We do not post to PO Boxes so please ensure you provide a physical address at checkout
  • Your delivery within New Zealand will generally take 1-2 working days following dispatch and allow an extra 2-5 days for rural addresses.
  • Australian deliveries are non-tracked and are sent by standard post. If you wish for your parcel to be tracked or sent via courier please select this option at check-out otherwise your order will be sent via standard post. 
  • Postage to Australia takes approx. 5-7 working day and are liable for any additional taxes/import duties applied to your purchase during transit and/or on delivery. 


Worldwide

$25 flat shipping rate to rest of world 

A few things to note:

  • Shipping quotes are based on single transactions
  • International deliveries are non-tracked and are sent by standard post. If you wish for your parcel to be tracked or sent via courier please email hello@jaxonrose.com
  • Postage worldwide approx is 10-14 working days. 
  • You are liable for any additional taxes/import duties applied to your purchase during transit and/or on delivery. 

Your purchase will be shipped within 24 hours of receiving your order. We do not ship orders on weekends or public holidays. These orders will be shipped on the next working day. Orders placed on a Friday will be shipped the following Monday. You will receive an email confirming your order with a tracking number once your order has been dispatched. We do not accept responsibility for un-delivered or lost orders due to incorrect delivery details.